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Care Guide

At KITSENSE y, we pride ourselves on jewellery made from only high quality materials. Jewellery designed to be loved and lived in. This care guide will help you maintain your jewellery to ensure its longevity. 

Materials:

18k Gold Plated Stainless Steel

Made from a base metal of 316 stainless steel and triple PVD plated in 18k gold. Stainless steel is very durable, resistant to water and tarnishing and the plating can last years when following our care guide. They are hypoallergenic and nickel free. To help prolong shine and lifespan, we advise to limit contact with water, liquids and chemicals.

14k Gold Filled

The term “gold-filled jewellery” refers to items with a core of base metal with an outer layer of solid gold. Created by mechanically bonding 14k gold (at least 5% gold) to the surface of the base metal using heat and pressure. This is a permanent bond so the gold is extremely durable, tarnish resistant, water safe and can last decades. Perfect for people looking a for an affordable alternative yet look-a-like to solid gold.

18k Gold Vermeil

Pronounced ‘ver-may’. With a base of 925 sterling silver and 18k gold plated with a thickness of 2.5 microns. Vermeil jewellery is delicate and more durable than standard plated sterling silver, they can last years when following our care guide. They are hypoallergenic meaning no green skin and we never use lead or nickel. To help prolong shine and lifespan, we advise to limit contact with water, liquids and chemicals.

18k Gold Plated 925 Sterling Silver

With a base metal of 925 sterling silver and then plated with 18k gold, with an extra anti-tarnish layer on for longevity. They are hypoallergenic and nickel free. To help prolong shine and lifespan, we advise to limit contact with water, liquids and chemicals.

Care Guide:

Caring and Storing
  • Any lotions, deodorants, perfumes, household items can seriously harm your gold plated jewels and discolour them over time.
  • All stainless steel based jewellery can be worn in water. However, constant contact with water and liquids can reduce the lifespan of your jewellery so we advise to remove when exercising, washing your hands, showering, swimming or doing anything that involves moisture.
  • Store your jewellery pieces individually, you can keep them in our with lyberty organic cotton pouch so that they don’t rub together, scratch or tangle.
  • Remove jewellery when sleeping. 
  • Always remember that your jewellery should be the last thing you put on and the first thing you take off when dressing.
Cleaning
  • After wearing, clean your jewellery carefully with a soft, non-abrasive, soft jewellery cloth. This helps maintain or bring back its shine. 

  Caring for your pearls
  • Wipe pearls gently with a lint free cloth and store in the protective with KITSENSE pouch /box provided. 

  • For a pearl to keeps its luster, it’s best to remove pearl jewellery before any contact with water or liquids.

Warranty Policy:

  • If an item is received broken or incorrect you must email in within 14 days of receiving it. You are entitled to a free replacement if this is the case.
  • Our warranty covers: any material or manufacturing defects.
  • Our warranty does not cover: general wear and tear, improper handling and not following care guide. Scratches or chips. Lost or stolen goods or parts.

  • We provide a 1 year warranty from date of purchase.

We use delicate materials such as gold and silver, over time jewellery can fade naturally due to multiple factors including general wear and tear, exposure to moisture, chemicals and air. This is not considered a manufacturing fault.

All our pieces are finished with an anti-tarnish coating to ensure the plating stays in tip top condition for as long as possible. All styles are hypoallergenic, nickel fee.